VERANDAIR® guarantees
Our Belgium guarantees
In accordance with our general terms of sale, the 2-year legal warranty applies (*).
3. Without prejudice to the aforementioned legal warranties, the customer benefits from the following “commercial” warranties (** ) for shelters manufactured by VERANDAIR :
- 15 years on the shelter’s aluminum structure (frame and assembly brackets)
- 10 years on lacquering
- 10 years on glazing
- 10 years on polycarbonate or composite roofing sheets
- 2 years on silicone seals
- 2 years on screws, hardware and all parts inherent to the enclosure, excluding items (a,b,c,d)
- 2 years on blinds, electrical equipment (e.g. lighting, motorizations, remote controls)
Aesthetic defects due to time and natural wear do not affect the use of the shelter. The warranty for the various components of your VERANDAIR® shelter or pergola will not apply in the event of a manifest lack of maintenance or if unsuitable products are used. The various warranties apply only if the structure of the shelter or pergola is not modified.
(*) Acceptance of the work, whether express or tacit, marks the starting point of the applicable legal and contractual warranties, provided that the customer has paid all amounts due.
(**) These “commercial” guarantees only apply in the event of full payment of the amounts due by the agreed due dates.
You’ll find full details of our warranties in our general terms and conditions of sale.
Warranties
Commercial warranty activation
Once the installation of your shelter has been completed and paid for, we invite you to activate your commercial warranty on our website using your code. This code will be sent to you by e-mail or post.
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